Privacy Policy

Privacy Policy

Effective Date: 15.11.2025
Last Updated: 20.06.2026

Our Commitment to Privacy

At 2nd Brain Foundation, trust is the foundation of everything we do.

 

We work with children, families, caregivers, healthcare professionals, educators, researchers, donors, volunteers, and community organizations united by a common purpose: improving lives through evidence-based nutrition, education, and community support.

 

Many of the families we serve share deeply personal information with us—including health histories, developmental challenges, nutritional concerns, and family experiences. We recognize that such information is not merely data; it represents real people, real journeys, and real hopes for a better future.

 

We are committed to protecting your privacy with the same care, dignity, and responsibility that guide our mission. Whether you are visiting our website, making a donation, attending an event, participating in research, volunteering, or seeking support for your family, we strive to ensure that your personal information is handled lawfully, ethically, securely, and transparently.

 

Our approach to privacy reflects our core values:

  • Compassion with Credibility
  • Science with Accessibility
  • Inclusion with Dignity
  • Collaboration over Isolation
  • Sustainability over Short-Term Relief

This Privacy Policy explains how we collect, use, protect, and manage personal information when you interact with 2nd Brain Foundation through our website, programs, events, research initiatives, and related services.

 

2.About 2nd Brain Foundation

2nd Brain Foundation is a Section 8 not-for-profit company dedicated to improving gut health, mental wellbeing, and quality of life through science-based therapeutic nutrition, education, professional training, research, community partnerships, and livelihood support initiatives.

 

Our vision is a world where every child and adult—regardless of economic background—has access to nutrition that supports gut health, mental wellbeing, and a dignified life.

 

3. Organization Details

Legal Name: 2nd Brain Foundation

 

Registered Address:
G-07, Lily Block, Ground Floor, VijyaSri Elixir,
Borewell Road, Whitefield,
Bangalore – 560066, Karnataka, India

 

General Contact:
Email: info@2ndbrain.in
Phone: +91-7760856999

 

Grievance Officer

For privacy-related concerns, requests, or complaints, please contact:

 

Shri Arnab Guha
Grievance Officer
Email: abgu@2ndbrain.in
Phone: +91-7760856999

 

4. Information We Collect

Information You Voluntarily Provide

 

Depending on your interaction with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Organization or institution name
  • Professional information
  • Volunteer registration details
  • Employment application information
  • Event registration details
  • Donation information
  • Newsletter subscription information
  • Consultation requests
  • Survey responses
  • Research participation information
  • Communications and correspondence

Health and Wellness Information

Where voluntarily provided and relevant to our programs, we may collect:

  • Medical history
  • Dietary history
  • Nutrition-related information
  • Health assessments
  • Wellness questionnaires
  • Program participation records
  • Reports shared by participants or caregivers

Such information is collected only for legitimate educational, research, wellness, program administration, or support purposes.

 

Children's Information

Because many of our initiatives support neurodiverse children and families, parents or legal guardians may voluntarily provide:

  • Child's name
  • Age
  • Date of birth
  • Medical history
  • Dietary history
  • Assessment reports
  • Progress records
  • Photographs
  • Videos
  • Educational or developmental information

We collect such information only with appropriate parental or guardian consent.

 

5. Children's Privacy and Protection

Protecting children is one of our highest priorities.

 

We understand that families place significant trust in us when sharing information related to their children. We are committed to treating every child's information with dignity, confidentiality, and respect.

 

Access to children's information is limited to authorized personnel and trusted service providers who require such access for legitimate organizational purposes.

 

Where photographs, videos, testimonials, case studies, educational materials, or impact stories are used for awareness, education, fundraising, research, publications, or reporting purposes, we seek appropriate consent from parents or legal guardians.

 

We believe every child deserves not only better health opportunities, but also the right to privacy, safety, inclusion, and dignity.

 

6. How We Use Information

We may use personal information to:

  • Deliver Foundation programs and services
  • Provide educational resources
  • Process donations
  • Issue donation acknowledgements and receipts
  • Register participants for events, workshops, webinars, and conferences
  • Respond to inquiries and requests
  • Facilitate consultations
  • Manage volunteer engagement
  • Evaluate employment applications
  • Conduct research and impact assessments
  • Improve website functionality and user experience
  • Ensure website security
  • Communicate newsletters and updates
  • Comply with legal and regulatory obligations
  • Support our charitable and social impact objectives

 

7. Legal Basis for Processing

We process personal information based on:

  • Your consent
  • Performance of requested services
  • Compliance with legal obligations
  • Legitimate organizational interests
  • Public-interest activities aligned with our charitable mission

Where consent is the basis for processing, individuals may withdraw consent at any time, subject to legal or operational limitations.

 

8. Donations and Financial Information

Donations made through our website may be processed through PhonePe and associated banking partners.

 

For security reasons, we do not store complete payment card or banking credentials on our servers.

 

Payment processors maintain their own privacy and security policies. Donors are encouraged to review those policies before completing transactions.

 

Donation records may be retained for accounting, audit, taxation, legal compliance, reporting, and transparency purposes.

 

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and understand how visitors engage with our content.

 

These may include:

Essential Cookies

Required for website functionality and security.

 

Analytics Cookies

Used to understand visitor behavior and improve website performance.

 

Marketing Cookies

Used to evaluate outreach campaigns and improve communication effectiveness.

 

Visitors can manage cookie preferences through our cookie consent banner and browser settings.

 

10. Analytics and Third-Party Technologies

We may use:

  • Google Analytics
  • Google Tag Manager
  • Meta (Facebook) Pixel
  • LinkedIn Insight Tag
  • YouTube Embeds
  • WhatsApp Click-to-Chat

 

These tools may collect information such as:

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Session duration
  • Geographic region
  • Referral source

Such information helps us improve educational outreach, website usability, awareness campaigns, and community engagement.

 

11. Third-Party Service Providers

To operate efficiently, we may engage trusted service providers including:

  • Google Workspace
  • Mailchimp
  • Zoho
  • Zoom
  • Google Meet
  • WhatsApp Business
  • CRM platforms
  • Payment service providers
  • Cloud hosting providers
  • Technology and analytics providers

These providers may process information on our behalf under appropriate contractual and security arrangements.

 

12. Research, Learning, and Impact Evaluation

As a science-led organization, 2nd Brain Foundation is committed to advancing knowledge related to nutrition, gut health, neurodevelopment, mental wellbeing, community health, and health equity.

 

From time to time, we may conduct:

  • Surveys
  • Outcome evaluations
  • Educational research
  • Program assessments
  • Observational studies
  • Community health initiatives

Our objective is not merely to deliver programs but to continuously learn, improve, and contribute to evidence-based understanding that can benefit broader communities.

 

Whenever reasonably possible, information used for research, publications, presentations, impact reports, or scientific analysis will be anonymized, aggregated, or de-identified.

 

Participation in research activities is voluntary.

 

13. Photographs, Videos, Testimonials, and Impact Stories

With appropriate consent, we may collect and use:

  • Photographs
  • Videos
  • Testimonials
  • Success stories
  • Program participation records

 

These materials may be used for:

  • Educational purposes
  • Awareness campaigns
  • Publications
  • Research dissemination
  • Annual reports
  • Donor communications
  • Impact reporting
  • Website and social media communication

Individuals may request withdrawal of future use where legally permissible and operationally feasible.

 

14. Information Sharing

We do not sell, rent, or trade personal information.

Information may be shared only when necessary with:

  • Authorized employees
  • Approved volunteers
  • Research collaborators
  • Healthcare and educational partners (where appropriate)
  • Service providers
  • Regulatory authorities
  • Government agencies
  • Law enforcement agencies when legally required

Information sharing is limited to legitimate and lawful purposes.

 

15. International Data Transfers

Because we may engage with international donors, researchers, volunteers, service providers, and technology platforms, personal information may be processed or stored outside India.

 

Where such transfers occur, we implement reasonable safeguards designed to protect personal information and maintain appropriate levels of privacy and security.

16. Data Retention

We retain information only for legitimate organizational, legal, compliance, research, and operational purposes.

 

Our general retention periods are:

Data Category

Retention Period

Contact enquiries

Minimum 10 years

Volunteer records

Minimum 10 years

Employment applications

Minimum 10 years

Event registrations

Minimum 10 years

Donation records

Minimum 10 years

Research participation records

Minimum 10 years

Program participant records

Minimum 5 years

 

Where legally required or operationally justified, information may be retained for longer periods.

 

17. Data Security

Protecting information is a responsibility we take seriously.

 

We implement reasonable administrative, organizational, technical, and physical safeguards designed to protect information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Accidental disclosure
  • Destruction

While we strive to use commercially reasonable measures to protect information, no method of transmission over the internet or electronic storage system can guarantee absolute security.

 

18. Your Rights

Subject to applicable law, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Update personal information
  • Withdraw consent
  • Request deletion of information
  • Restrict certain processing activities
  • Raise concerns regarding data handling practices

Requests may be submitted to our Grievance Officer using the contact details provided in this Policy.

 

19. External Links

Our website may contain links to external websites operated by third parties.

 

We do not control and are not responsible for the privacy practices, security measures, or content of external websites.

 

Users are encouraged to review the privacy policies of any third-party websites they visit.

 

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in applicable laws, technology, organizational practices, or website functionality.

 

Updated versions will be published on this page with a revised "Last Updated" date.

 

Continued use of our website following publication of updates constitutes acceptance of the revised Privacy Policy.

 

Our Privacy Promise

At 2nd Brain Foundation, we view privacy not merely as a legal obligation but as a responsibility entrusted to us by the families, children, caregivers, donors, volunteers, healthcare professionals, educators, researchers, and communities we serve.

 

We are committed to handling personal information with integrity, transparency, accountability, and respect.

 

As we work toward a future where evidence-based nutritional support is accessible to all, we remain equally committed to protecting the trust that makes our mission possible.

 

22. Contact Us

For questions, requests, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact:

 

2nd Brain Foundation
G-07, Lily Block, Ground Floor, VijyaSri Elixir,
Borewell Road, Whitefield,
Bangalore – 560066, Karnataka, India

 

Email: info@2ndbrain.in
Phone: +91-7760856999

 

Grievance Officer

Shri Arnab Guha
Email: abgu@2ndbrain.in
Phone: +91-7760856999

 

We will make reasonable efforts to respond to privacy-related requests and concerns in a timely and respectful manner.